The earlier performance degradation caused by higher-than-usual system load has now been fully resolved.
All affected features — including document uploads, task assignment in Tasks, and project statistics calculations — are operating normally again.
The issue was resolved at 23:00 UTC on February 13 (EU) / 1:00 AM UTC on February 14 (USA).
We appreciate your patience while our team worked to restore full performance. If you continue to experience any issues, please reach out to our support team.
Posted Feb 14, 2026 - 14:10 UTC
Update
We are continuing to monitor for any further issues.
Posted Feb 13, 2026 - 22:54 UTC
Monitoring
We’re currently dealing with higher-than-usual system load, which is impacting overall performance. As a result, some features — like uploading documents and starting assignments in Tasks — may take much longer than normal. You might notice uploaded documents sitting without tasks for assignment for a while, or that project statistics aren’t being calculated. Our team is keeping a close eye on things and working to get performance back to normal as quickly as possible. Thanks for your patience and understanding.
Posted Feb 13, 2026 - 22:54 UTC
This incident affected: European region and American region.