All Systems Operational

European region Operational
90 days ago
99.99 % uptime
Today
American region Operational
90 days ago
99.99 % uptime
Today
Asian region Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 20, 2025

No incidents reported today.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Resolved - We’re happy to let you know that the issue has been resolved — translation export should now be functioning as expected.
If you haven’t received your translated file yet, please try restarting the download. And if you are still experiencing any difficulties, please don't hesitate to reach out.

Jun 13, 10:36 UTC
Investigating - We’re currently experiencing issues with document downloads, including translation exports from projects. Our team is actively working on resolving the issue as quickly as possible.
We’ll keep you updated on the progress and let you know as soon as everything is back to normal.

Thank you for your patience and understanding.

Jun 13, 10:19 UTC
Resolved - Our technical team was in touch with our vendor, and the issue has been resolved due to an incident at their end.
Please note this incident was not an issue at Smartcat's end. We regret the inconvenience caused.

Jun 13, 06:25 UTC
Identified - We have identified an issue affecting our homepage accessibility Please be assured that all core functionality remains operational—workspaces, the sign-in page https://smartcat.com/sign-in, and the CAT editor are working normally. Our technical team is actively working to resolve the homepage issue as quickly as possible. We apologize for any inconvenience and will provide updates as soon as the matter is fully resolved. Thank you for your patience.
Jun 12, 21:00 UTC
Jun 12, 2025
Resolved - We have confirmed that the issue with file import and translation delays has been fully resolved. If you are still experiencing any difficulties, please don't hesitate to reach out.
Jun 12, 11:31 UTC
Monitoring - We are pleased to let you know that the issue affecting the speed of file upload and translation has been resolved by our team. We will continue closely monitoring the performance for a short while just in case.
However, the platform should now work without any delays - if you are still experiencing any difficulties, please don't hesitate to reach out.

Jun 12, 10:39 UTC
Investigating - We’re currently experiencing an increased load on the system, which is affecting overall performance. As a result, certain functionalities — such as uploading documents and initiating AI translation — may take significantly longer than usual.
You may notice that uploaded documents remain at the "extracting text" stage for an extended period, or that AI translation is delayed.
Our team is actively monitoring the situation and working to stabilize performance as quickly as possible. We appreciate your patience and understanding.

Jun 12, 10:17 UTC
Jun 11, 2025

No incidents reported.

Jun 10, 2025
Resolved - This incident has been resolved.
Jun 10, 14:16 UTC
Monitoring - We've made improvements to the speed of AI translation, statistics calculation, and page loading. While things are running more smoothly now, we're continuing to monitor performance to ensure everything remains stable.

Thank you for your patience, and we'll keep you informed if anything changes.

Jun 10, 07:15 UTC
Investigating - We've made improvements to the speed of AI translation, statistics calculation, and page loading. While things are running more smoothly now, we're continuing to monitor performance to ensure everything remains stable.

Thank you for your patience, and we'll keep you informed if anything changes.

Jun 9, 12:43 UTC
Jun 9, 2025
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.