All Systems Operational

European region Operational
90 days ago
100.0 % uptime
Today
American region Operational
90 days ago
100.0 % uptime
Today
Asian region Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 24, 2026

No incidents reported today.

Jan 23, 2026
Resolved - Resolved – January 23, 6:00 UTC

The intermittent slowness affecting parts of the Smartcat platform has been fully resolved as of 6:00 UTC. The system is operating normally.

If you continue to experience any issues, please reach out to our Support team for assistance.

Jan 23, 14:31 UTC
Monitoring - Time detected: January 22, around 11:17 AM UTC

We experienced intermittent slowness across the Smartcat platform, which did not result in a service outage but may have affected actions such as logging in, managing projects, or downloading documents.

The issue was caused by an unexpected spike in processing activity related to a limited set of documents, which temporarily impacted system performance. As a result, some requests were processed more slowly than usual across multiple regions.

Current status
We have taken immediate steps to reduce the impact and stabilize the platform. Performance has been improving, and we continue to monitor the situation closely.

What’s next
Additional optimizations are in progress to further strengthen system stability and resilience. A follow-up improvement is scheduled to be deployed on January 23, 2026, which is intended to help prevent similar issues in the future.
We apologize for the inconvenience and appreciate your patience. If you continue to experience any issues, please reach out to our support team.

Jan 22, 20:57 UTC
Jan 22, 2026
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.