All Systems Operational

European region Operational
90 days ago
99.63 % uptime
Today
American region Operational
90 days ago
100.0 % uptime
Today
Asian region Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 18, 2026

No incidents reported today.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Resolved - Between August 5 and 10, some users experienced temporary issues with the "My Tasks" page: newly assigned tasks were sometimes missing from the list, and completed tasks could show outdated statuses. This was purely a display issue affecting what task lists showed, not the underlying data.

The issue has been fully resolved, and our team double-checked every affected account to confirm task data and lists are now accurate.

We're sorry for any confusion this caused and appreciate your patience.

Aug 11, 09:55 UTC

Aug 10, 2026

Resolved - We experienced some issues with processing newly uploaded files on the platform. In particular, some documents may have appeared stuck with the endless “Extracting text” status.
The platform remained accessible and available, but certain functionalities — such as uploading documents and initiating AI translation — might take significantly longer than usual.
Our engineering team has stabilized the performance and is working on a permanent fix to be released shortly. Your files should be processed properly now.
However, if a file you've uploaded earlier has not been processed, please try removing it and uploading again.
We sincerely apologize for any inconvenience this may cause.

Aug 10, 06:30 UTC

Aug 9, 2026

Resolved - The incident has been resolved. All systems are operating normally again. Thank you for your patience and understanding.
Aug 9, 14:25 UTC
Investigating - We're currently experiencing an increased load on the system, which is affecting overall performance. The platform remains accessible and available, but certain functionalities— such as uploading documents and initiating AI translation — may take significantly longer than usual. You may notice that uploaded documents remain at the "extracting text" stage for an extended period, or that AI translation is delayed. Our team is actively monitoring the situation and working to stabilize performance as quickly as possible. We appreciate your patience and understanding.
Aug 9, 10:37 UTC

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.