All Systems Operational

European region Operational
90 days ago
99.63 % uptime
Today
American region Operational
90 days ago
100.0 % uptime
Today
Asian region Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 26, 2026

No incidents reported today.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026
Resolved - The incident has been resolved. All systems are operating normally again.

Thank you for your patience and understanding.

Jul 21, 15:22 UTC
Investigating - We are currently investigating an issue causing slowness and service degradation on our EU platform.
Impact:
Delays and errors in project task creation, assignment, and completion
Tasks not appearing in newly created projects
Discrepancies in project tasks when pushing files via API
Our engineering team is actively working on identifying the root cause. We will provide updates as soon as more information is available.

Jul 21, 12:31 UTC
Jul 20, 2026
Resolved - The Europe server access issue has been successfully resolved after identifying and addressing the root cause. Document and user account processing have returned to normal speeds, ensuring all customers can export projects without disruption. No data was lost during the incident.
Our engineering team has confirmed the fix is in place, and we continue to monitor the system to ensure stability.

Kindly recommend clearing your browser cache should you continue to experience issues on your side.
We appreciate your understanding and patience.

Jul 20, 12:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 17:46 UTC
Update - We are continuing to work on a fix for this issue.
Jul 19, 10:42 UTC
Update - We are continuing to work on a fix for this issue.
Jul 19, 10:41 UTC
Identified - We are aware that users experienced difficulties accessing the Smartcat Page, as the sign-in functionality was unavailable overnight. At present, Webtranslation and BI services remain affected, and sporadic disruptions are impacting other tools across the system.

We sincerely apologize for the inconvenience this has caused. Our engineering team is actively working to restore full functionality and resolve the issue as quickly as possible. Further updates will be shared here as progress continues.

Jul 19, 10:41 UTC
Jul 19, 2026
Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.