Resolved -
The incident has been resolved. All systems are operating normally again. Thank you for your patience and understanding.
Aug 9, 14:25 UTC
Investigating -
We're currently experiencing an increased load on the system, which is affecting overall performance. The platform remains accessible and available, but certain functionalities— such as uploading documents and initiating AI translation — may take significantly longer than usual. You may notice that uploaded documents remain at the "extracting text" stage for an extended period, or that AI translation is delayed. Our team is actively monitoring the situation and working to stabilize performance as quickly as possible. We appreciate your patience and understanding.
Aug 9, 10:37 UTC