Platform access issue

Incident Report for Smartcat

Resolved

We rectified the issue and were able to restore the platform to full capacity - you may continue to use our service.

Posted Sep 22, 2026 - 08:04 UTC

Monitoring

We identified an issue in the Americas region that temporarily impacted users' ability to access the Smartcat platform.

The issue started at September 21, 2026, 15:28 UTC and was resolved at September 21, 2026, 17:27 UTC. Platform access has been fully restored, and users in the affected region should now be able to access the platform normally.

Our team is continuing to investigate the root cause of the incident to better understand what happened and prevent similar issues in the future. We will share additional details once the investigation is complete.

Thank you for your patience and understanding.

Posted Sep 21, 2026 - 18:20 UTC

This incident affected: American region.