Platform performance issue

Incident Report for Smartcat

Resolved

The issue has now been resolved, and the platform is operating normally.
Posted Aug 20, 2026 - 08:56 UTC

Identified

We experienced performance issues affecting our European server, which resulted in slower response times across the platform. This may have affected the performance of core functionality and could also have caused difficulties when trying to log in.
Posted Aug 20, 2026 - 08:55 UTC
This incident affected: European region and American region.